Warranty and Returns
Returns & Defective Merchandise – Purchased from OliverSafetyBoots.com
If you have purchased boots through our website, and our boots don't meet your expectations of fit or appearance, they may be returned within 30 days of order date using the return shipping label included with your shipment. The product must be in NEW condition and have ALL packaging material, original tags and labels in place. Failure to comply with the returns policy will force a quality inspection that will result in a delay receiving any credit to your account.
If you have defective merchandise that falls under warranty please return the product to us. We will send you a replacement pair at no cost to you. Please note that refunds are not an option after 90 days due to credit card security measures that we have in place. We take great measures to ensure our customer accounts are never compromised.
Returns & Defective Merchandise – Purchased From a Retailer
If you have a return or defective merchandise that falls under warranty, please return your items to the original place of purchase.
Oliver Bootmakers®, a Honeywell Company, warrants to the original end customer, that its footwear will be free from defects in materials and workmanship for a period of one year from the date of purchase by the original end customer. For warranty questions, please contact our Customer Care team through the contact us page
This Limited Warranty does not cover any damage arising from normal wear and tear, failure to adequately maintain and store the footwear, unauthorized alterations, repairs or modifications not performed by Oliver Bootmakers®, a Honeywell Company, footwear used other than in the manner intended, improper or inadequate fit, use of a safety boot after such boot has sustained damage rendering unsafe for use in the environment for which it was designed, damage caused by chemical or foreign substances. Oliver Bootmakers®, a Honeywell Company, does not warrant any of its footwear provides protection from snake bites or bites from other wildlife and is not liable for personal injury resulting from such bites.
Oliver Bootmakers®, a Honeywell Company, HEREBY DISCLAIMS ALL IMPLIED
WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.